How can I make a
backup of my files?
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What payment methods do you accept?
We accept PayPal, e-gold, moneybookers and major credit cards through Paypal.
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What kind of support does PTRHOSTING INC provide?
We provide online ticket system support, AIM support and email support.
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How long it will take for my sites to be online?
We activate your hosting account once we receive the payment. However
It may take up to 72 hours (usually 2-8 hours)for DNS info to propagate across the internet.
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How to access webmail (read, send
emails online)?
http://yourdomain.com:2095
or http://yourdomain.com/webmail
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What is my SMTP server?
mail.yourdomain.com
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What is my POP server?
mail.yourdomain.com
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How to access my control panel/WHM?
http://yourdomain.com:2082
for reseller (WHM): http://yourdomain.com:2086
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How to use control panel (CPanel)?
Please refer to the documentation:
http://www.cpanel.net/docs/cp
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What is the path to Perl?
/usr/bin/perl
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What is the path to Sendmail?
/usr/sbin/sendmail
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What is the path to my home (root) directory?
/home/username/public_html/
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Are there scripts/graphic interfaces for
creating, maintaing MySQL databases/users?
Yes, PhpMySQLadmin, which is included in your control panel, is one of the best one.
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How to backup MySQL databaces?
You can do it in "backup" from cpanel. Choose "download mysql dbs"
You can also backup your mysql databases through phpmysqladmin (from you control panel, choose mysql, choose phpmysqladmin)
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Do you make a backup for my website?
No. You should backup your sites frequently. You can backup your sites through your CPanel.
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How can I make a backup of my files?
To back up your website files, log into your
control panel and click the "Backup" link. There you may choose to
download a compressed file of "Home Backup", which contains
the folders and files in your home directory. You can also download
an .sql file of any or all of your databases in use.
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COMPANY NEWS
We now accept c-gold!! 
1. Domain names at $6.95/year with any hosting plans 
FAQs @PTRHOSING INC 
